Wednesday 12 October 2011

Spree Clarifications

Dear Valued Spree-ers,

Recently, we have been receiving quite a fair number of spree-ers enquiring on spree updates, out of stock (OOS) items etc...

We will like to take this opportunity to remind all spree-ers that all spree updates will ONLY be done at the respective spree posts. No further e-mails will be sent till arrival of spree items, where 1 mass e-mail & sms will be sent to notify spree-ers. No updates at the post = No updates from sellers/agent.

As for OOS items, they can be checked via the "Spree Workings" link at each post. No further e-mails will be sent to affected spree-ers. Refunds will be immediately credited back to your bank account, unless you have other pending items from the same spree where the refund will be used to offset shipping & postage costs. Any balance amount will be refunded upon arrival of spree items, OOS items are always highlighted in green. Similarly for restocking items, they will always be highlighted in red. From time to time, we will check the restocking status with sellers/agent & once the item has complete restocking, the highlighting will be removed from the item.

With this clarification, we trust that spree-ers are now more aware of our spree process. Please feel free to clarify with us if you have any further doubts.

-SpreezMania-
12th October 2011